Service and payment
The 90-Minute Growth Triage is a paid strategic working session focused on one defined commercial problem. It includes advance review of client-provided information, a 90-minute working meeting, and a concise written Growth Triage Brief delivered after the session.
Price: $950 USD, due in full before the session is confirmed.
Scheduling and preparation
Bookings require at least 48 hours’ notice and are subject to available calendar windows. The client is responsible for selecting the correct timezone and ensuring required decision-makers attend when appropriate.
Intake and supporting materials are due at least 24 hours before the session. Incomplete or late materials may require rescheduling.
Rescheduling, cancellation, and no-shows
The client may reschedule one time without charge with at least 24 hours’ notice. Requests made inside 24 hours are subject to Chris’s review and are not guaranteed.
Except where Chris cancels, payments are non-refundable. If the client cancels instead of using the permitted reschedule, payment is forfeited. If Chris cancels, the client may choose priority rescheduling or a full refund.
A client who does not attend within 10 minutes of the scheduled start without prior communication is considered a no-show. Payment is forfeited, and any reschedule is at Chris’s discretion.
Scope and deliverable
The session is strategic consulting and problem-solving. It does not include ongoing implementation, unlimited follow-up, custom research beyond the agreed problem, legal advice, tax advice, accounting advice, investment advice, or guaranteed business outcomes.
A concise Growth Triage Brief is delivered within 36 hours after the session. Reasonable clarification questions about the brief may be answered after delivery. Additional analysis, implementation, meetings, or project work may require a separate paid engagement.
Fractional engagement credit
If the client decides within 21 calendar days after the Growth Triage session to move forward with a qualifying Fractional Growth Operator engagement, the full $950 Growth Triage fee will be credited toward month one. Contracting, procurement, vendor setup, internal approval, onboarding, and start timing may follow the client company’s normal process. This credit does not create an obligation for either party to enter a fractional engagement.
Confidentiality, responsibility, and results
Chris will treat non-public business information shared for the engagement as confidential and use it only to provide the consulting service, except where disclosure is required by law or expressly authorized by the client.
The client retains responsibility for all business decisions and implementation choices. Recommendations are based on the information available at the time and support management judgment rather than replace it. No specific revenue, profit, pipeline, valuation, acquisition, conversion, or other commercial outcome is guaranteed.
The session will not be recorded by Chris without client consent. If the client wishes to record, both parties should agree before recording begins. Chris will not publicly use the client’s name, logo, confidential information, or engagement results as a testimonial or case study without permission.
Acceptance
A required terms checkbox will be presented at checkout. Payment and booking constitute acceptance of the service scope and these terms.